How we’re working under the Covid-19 Protection Framework

This guideline is to advise you of the way that Home Transfer Centre operates under the Covid-19 Protection Framework, effective from 3 December 2021.

We are following workplace health guidelines set out by the Ministry of Health including hand sanitisation, mask wearing where necessary, and thorough cleaning of our premises. 

Under the Red setting:

Our staff will be working from home where possible but are still available to meet clients in person should the need arise. Clients will need to produce their vaccine certificate to enter our offices. Video and phone appointments are also available to all clients. 

We will meet with unvaccinated persons via video or phone appointments. Witnessing of documents for these clients will need to be done using a justice of the peace. 

When attending appointments in our offices, we ask that you:

  • Produce your vaccine certificate
  • Scan in using your Covid-19 tracer app or sign in manually
  • Wear a mask when entering and existing and wherever 2m distancing cannot be observed

Please note, only staff who have vaccine certificates are meeting with clients in our offices. All visitors and contractors are required to produce a vaccine certificate when entering our premises. 

Under the Orange setting:

Our staff are working in the office and are available to meet clients in person. Clients will need to produce their vaccine certificate to enter our offices. Video and phone appointments are also available to all clients. 

We will meet with unvaccinated persons via video or phone appointments. Witnessing of documents for these clients will need to be done using a justice of the peace. 

When attending appointments in our offices, we ask that you:

  • Produce your vaccine certificate
  • Scan in using your Covid-19 tracer app or sign in manually
  • Wear a mask when entering and existing and wherever 2m distancing cannot be observed

Please note, only staff who have vaccine certificates are meeting with clients in our offices. All visitors and contractors are required to produce a vaccine certificate when entering our premises.